Privacy Policy

WHAT DOES CLEANSOUCE SECURITIES DO WITH YOUR PERSONAL INFORMATION?

 

Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some by not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.

The types of personal information we collect and share depend on the product or service you have with us.

This information can include:

  • Social Security number*;
  • Financial information, like net worth and income;
  • Transaction history; and
  • Investment experience.


When you close your relationship, we may share some information about you, if required by regulatory authorities, or issuers.

All financial companies need to share customers’ personal information to run their everyday business – to process transactions, maintain customer relationships, and report to credit bureaus. Below, we list the reasons financial companies can share their customers’ personal information.

  • Background checks and identity verifications as part of anti-money laundering compliance and know your customer rules and regulations.


Please contact us with any questions regarding this agreement by email at info@cleansourcesecurities.com.

CleanSource Securities’s Business Continuity Planning Disclosure

The purpose of this notice is to provide you with very important information about CleanSource Securities LLC’s (“CSS” the “Firm”) Business Continuity Plan (“BCP”) so that you are aware of what you need to do to in the event that our Firm experiences a significant business disruption (“SBD”).

CSS is committed to providing our customers with a high level of service and secure and reliable access to our personnel during any circumstance. Our BCP is designed to help ensure that we are able to continue to provide service to you, continue our business operations and that you will be able to reach us with little
or no disruption regardless of any unplanned business interruption of varying scope and magnitude.

Contacting Us – If after a significant business disruption, you cannot contact us as you usually do at (704)271-9890, you should go to our website at www.cleansourcecapital.com.

Recovery Strategies and Plans
CSS has taken steps to provide for business continuity planning under a variety of potential scenarios. We have recovery services and providers to address the immediate response to an incident and the management of the situation from the time the incident occurs until the matter is resolved. Our Business Continuity
Plans are tested and evaluated routinely to ensure we have the appropriate plans in place and resources to support the plan in line with best practices. Examples of the various scenarios our plans address include:

Technology Disruption
CSS has plans in place to address the recovery of technology systems. We use cloud-based
software and technology whose data centers are geographically separated and out of region on
different power grids and supported by backup generators. This design ensures that if one of their locations suffers a disruption in service, our critical systems will be available to continue to provide
service.

Single Building or Regional Disruption
CSS has an office location that supports our customers and business operations. During a business disrupting event to the building, a business district, city, or our region where we conduct business we will rely on access to our remote systems allowing our personnel to continue to conduct business with minimal interruption. Our planning strategies includes having personnel work remotely from their residences, as the need arises.

Pandemic or Workforce Reduction
CSS has plans in place to continue business during a reduction in our workforce, including a pandemic event. Our plan is a multi-tiered action plan based on the World Health Organization (WHO) and Federal Government Response phases with triggering events for each phase. As the threat of a pandemic becomes greater and a new phase is triggered, we will assess our plans and determine the appropriate course of action.

Conclusion
Although CSS has taken aggressive steps to provide for business continuity, no BCP can eliminate all risk or delay resulting from an unplanned business interruption or disruption in service. The success of our business continuity plan includes dependencies on the remote working access being available, that we have sufficient personnel, and that external organizations, such as government agencies, our nation’s critical infrastructure and market systems, are operational. If any of these dependencies fails to recover in a timely manner, our business could be disrupted until matters are resolved. In the unlikely event that CSS has determined that it cannot resume operations within a reasonable amount of time, it will provide as much advance notice as possible regarding its ongoing operations.

CSS conducts regular assessments, updates and testing of our plans to ensure that we have taken the steps necessary to protect the service to our customers. Any updates to our general plan will be reflected in this statement. Alternatively, you may obtain an updated BCP summary by requesting a written copy by mail to the address below.

Send your request to CleanSource Securities LLC, Attn: Business Continuity, 1447 S Tryon St, Suite 301, Charlotte, NC 28203

Shannon Smith

Vice President, Secretary, and AMLCO

ssmith@cleansourcesecurities.com

Mr. Smith is the Vice President and Secretary of the Firm.  His duties are those of managing the Firm’s anti-money laundering program.

 

Shannon Smith is the Founder and CEO of Abundant Power Group, headquartered in Charlotte, North Carolina. He is also a Managing Member of CleanSource Capital and of Climate Capital Partners. Mr. Smith founded Abundant Power Group in January 2009 after over 20 years in the financial services and private equity industries.  Prior to Abundant Power, Mr. Smith was Managing Partner and founder of Blue Point Capital Partners (1998-2008).  Blue Point is a private equity company that has made over $1 billion in investments.  Blue Point’s focus is control investments in closely held enterprises.  Mr. Smith supervised offices in Charlotte, Cleveland, Seattle and Shanghai, China, and was also responsible for the fund’s investments in the Southeast.  Mr. Smith invested across numerous industries in companies ranging from $25 million to $500 million in revenue.  From 1990 to 1998, Mr. Smith was a Principal at Bowles Hollowell Conner & Co, a leading investment bank serving middle market companies in Charlotte, North Carolina.

 

Mr. Smith received a BA in Philosophy and Economics from Wheaton College. He was a Rotary Scholar at the Universite De Lille in Lille, France in French language and History. Mr. Smith received his MBA in 1990 from the Darden School of Business Administration at the University of Virginia.